A regional court has forbidden Netflix’s streaming provider to simply change subscription prices.
- Netflix: costs for subscription court falls surprising verdict
- Netflix user conditions are not sufficiently transparent formulated
- Netflix is also obliged to discounts at ABOs according to consumer protectors
- Netflix Not for the first time because of subscription costs for court: Can users breathe again?
Berlin – Only at the beginning of the year Netflix has to increase prices in some countries . New customers’ customers seems to be able to prepare the streaming service difficulties, so he fueled sales through this path. About one year ago, the subscription prices at Netflix in Germany also rose . That was not necessarily right.
Netflix: costs for subscription court falls surprising verdict
But as the regional court Berlin announced now, the provider of arbitrary price change is not allowed in this country in this country, reported HNA.de *. Thus, the Consumer Center Bundesverband (VZBV) with his action against Netflix success, as the Association announced on Tuesday (22.02.2022) in Berlin.
“At Netflix, the conditions are formulated so unclear that they offer the consolidated scope for arbitrary price increases,” explains Jana Brockfeld, Legal References of the VZBV. The Landgericht Berlin has agreed to the view of the VZBV that the conditions for price adjustments are not sufficiently transparent, it was said.
Netflix user conditions are not sufficiently transparent formulated
For example, Netflix writes to the user conditions: “We are entitled to change the price of our subscription offers from time to time in our cheapest discretion to reflect the impact of changes in the total cost of our service.”
Examples of price-influencing cost points are, for example, netflix, for example, production and license costs, costs for personnel, marketing, financing or IT systems. However, since Netflix International acts, according to the district court, however, it is unclear to how these cost elements actually affect Germany (more Digital News * at court Berlin).
Netflix is also obliged to discounts at ABOs according to consumer protectors
However, for amendments to the fees, the ruling of the Landesgericht must provide clear and understandable criteria so that customers can understand an assessed price change or at least check for plausibility, the consumer protudder communicated.
“One-sided price changes are only allowed in current treaties if they follow fair and transparent rules,” quoted stern.de Jana Brockfeld, Legal Referentin at the VZBV.
Netflix Not for the first time because of subscription costs for court: Can users breathe again?
According to VZBV, the court also contested a lack of balance of the contract clause. It lacks the clarification that Netflix should not only adapt prices upwards, but committed to cost reductions to reduce prices, it was said.
According to the consumer headquarters, the streaming provider has appealed against the judgment in front of the Chamber court Berlin. It is currently not final. The VZBV had already sued Netflix in the past due to an intransparent price adjustment clause. This did not contain criteria for price changes. The Berlin Chamber court explained in December 2019 inadmissible. _ * HNA.de is like court Berlin part of the editorial network of ips.media._
Category list picture: © Jenny Kane / DPA
